We’re here for your clinical questions.
Whether you’re onboarding a new hospital, integrating with your EHR, or piloting Oncera Plus with a trial cohort, our team answers within one business day.
hello@curenetics.com
Phone (UK)
+44 (0)20 4526 1130
Response times
-
Same-day for clinical support
Priority support for clinicians submitting cases or escalating token issues.
-
24h for sales & onboarding
Guided implementation plans, demos, and procurement paperwork.
-
48h for partnerships
Research collaborations, publications, or platform integrations.
Send us a note
Tell us how we can help
We’ll route your message to the right clinical, product, or partnerships lead.
Clinical escalation
Need help urgently?
If you’re facing a blocker while predicting for a patient, page our on-call clinician.
Pager: +44 (0)20 4526 1199
Secure chat: @oncera-clinical on Teams
Offices
London
Curenetics Ltd, 38 Chancery Lane, WC2A 1EN
Mauritius
MedTech Innovation Hub, 5th Floor, Ebene Cybercity
Frequently asked
How fast can we go live?
Most oncology teams launch within 2–4 weeks depending on credentialing and data mapping.
Do you support BAA / DPA?
Yes. Our legal team provides BAAs for US sites and DPAs for UK/EU partners.
Can we run Oncera Plus on-prem?
We offer hybrid and fully on-prem deployments. Let us know your compliance requirements.